Monitor your usage to stay within plan limits and avoid service interruptions. Zenovay shows your current usage in-app and warns you as you approach your limit.
Understanding Usage Limits
What Counts as an Event
Events are the core unit of measurement:
| Event Type | Description |
|---|---|
| Page View | Each page load tracked |
| Custom Event | Goals, clicks, form submissions |
| Session Start | New visitor session beginning |
| Error | JavaScript error captured |
Plan Limits
| Plan | Events/Month | Websites | Team Members |
|---|---|---|---|
| Free | 10,000 (350/day) | 1 | 2 |
| Pro | From 10,000, scales with volume | 5 | 5 |
| Scale | From 10,000, scales with volume | 10 | 25 |
| Enterprise | Custom | Unlimited | Unlimited |
Pro and Scale are volume-based: you pick a monthly event volume when you subscribe, and the price scales with it. The Free plan also has a daily cap (350 events/day) on top of the monthly limit. See plans overview for the full pricing detail.
Viewing Current Usage
Access the Usage Page
Open Usage
Go to Settings → Usage.
Review the overview
The Overview tab shows your website events for the current month (and the daily limit on the Free plan).
Check detailed quotas
Open the Limits sub-page for per-resource usage like API key requests, MCP queries, domains, and team members.
Usage Overview
The Overview shows:
- Website Events: events used this month vs. your monthly limit
- Daily Limit (Free plan): events used today vs. the 350/day cap
- First-Party Tracking: proxy event usage and any overage, if you use the first-party proxy
A colored progress bar fills toward your limit and turns amber as you get close.
Detailed Quotas
The Limits sub-page breaks usage down by resource:
| Resource | What it shows |
|---|---|
| API Key Events | Monthly API requests vs. your plan's limit, plus your rate limit |
| MCP Requests | Daily MCP queries and connected apps |
| Interview Responses | Monthly response usage (when AI Interviews are in use) |
| Domains | Websites used vs. allowed |
| Team Members | Members used vs. allowed |
| Agency Clients | Client tenants used (agency plans) |
Usage Warnings
Zenovay watches your usage for you. You don't need to configure thresholds or recipient lists.
How You're Notified
- An in-app warning appears on the Usage page when you approach your limit (around 80% of the free event allowance on the first-party proxy).
- A usage banner can surface in the dashboard as you near your monthly limit.
If you're on a paid plan and approaching your included volume, the warning links you to enabling Pay-As-You-Go or upgrading your volume.
What Happens at Limit
Free Plan
When you hit the monthly (or daily) limit:
- Tracking pauses until the limit resets
- Your existing data stays in the dashboard
- The limit resets on your billing date (the daily cap resets each day)
- Upgrade to keep tracking without interruption
Paid Plans
As you approach your included volume:
- An in-app warning appears
- You can enable Pay-As-You-Go to keep tracking past your included events
- You can increase your volume or upgrade your plan mid-cycle
- Your existing data is never lost
Pay-As-You-Go
Pro PlanOn paid plans you can turn on Pay-As-You-Go so tracking continues past your included events, billed per extra block of events:
Open Usage
Go to Settings → Usage.
Enable Pay-As-You-Go
Toggle on Pay-As-You-Go in the Extras section.
Review the rate
Expand the pricing summary to see the per-100K rate for your plan before confirming.
When Pay-As-You-Go is off, tracking pauses once you reach your included volume rather than charging you extra. See pay-as-you-go for rates and details.
Reducing Usage
Filter Unnecessary Traffic
Reduce events without losing insights by excluding traffic you don't care about. Zenovay's tracker filters known bots automatically, and you can add your own exclusions per website:
- Open your website's dashboard and go to Settings → Exclusions (or the domain's Exclusions settings tab).
- Exclude your own team's IP addresses so internal traffic isn't counted.
- Exclude specific paths, hostnames, or countries as needed.
Keep Staging Out of Production Sites
- Don't track development environments under your production website
- Use a separate tracking code for staging so it doesn't consume your production allowance
Optimize Tracking
- Track only the pages that matter
- Reduce unnecessary custom event firing
Remove Unused Websites
If you're tracking sites you no longer need:
- Go to Domains.
- Remove sites you no longer track.
- Free up capacity for the websites that matter.
Multi-Website Usage
Your monthly event allowance is shared across all the websites in your workspace. If you're approaching your limit:
- Add IP and path exclusions to the highest-traffic sites
- Focus tracking on your most important properties
- Remove inactive sites you no longer need
You can see how many of your allowed domains you're using on Settings → Usage → Limits.
Team Usage Visibility
Who can see and manage usage depends on their workspace role:
| Role | Access |
|---|---|
| Owner | Full usage data, plus billing and plan settings |
| Editor | View usage and edit settings |
| Viewer | View usage and reports, no changes |
FAQ
When does usage reset?
On your billing date each month. On the Free plan, the daily cap also resets each day.
Can I track more than my plan allows?
On paid plans, enable Pay-As-You-Go to keep tracking past your included events, or increase your volume / upgrade your plan. On the Free plan, upgrade to a paid plan for more events.
Do failed tracking calls count?
No, only successfully recorded events count.
What about test events?
Events from staging environments count if they hit the same website. Use a separate tracking code for testing, or add a path/hostname exclusion.
Can I see real-time usage?
Usage updates frequently but isn't strictly real-time, it may take a few minutes to reflect the latest events.
Troubleshooting
Usage Seems Too High
- Check for bot traffic that isn't being filtered
- Review your IP and path exclusions
- Look for duplicate tracking codes on the same page
- Make sure staging isn't tracked under your production site
Not Seeing a Warning
- Open Settings → Usage to check your current count directly
- Confirm you're looking at the correct workspace