Need flexibility beyond your plan limits? Learn about overage options and pay-as-you-go pricing for scaling your analytics.
How Pay-As-You-Go Works
Pro PlanPay-as-you-go lets a paid plan keep tracking after its included events are used, instead of stopping at the limit:
- Continue tracking beyond your included event quota
- Pay only for the additional events you use
- No service interruption
- Charged at the end of the billing cycle
Pay-as-you-go is a single on/off setting per workspace. When it's off, tracking pauses at your plan limit and resumes next cycle. When it's on, tracking continues past the limit and the extra usage is billed as overage.
The Two Modes
Off (Default)
The safe, predictable default:
- Tracking stops at your plan limit
- No additional charges
- Resets at the start of the next billing cycle
On (Pay-As-You-Go)
The flexible option:
- Tracking continues past your included quota
- Overage is billed at the end of the cycle
- You never lose data to a hard cap
Pay-as-you-go is a paid-plan feature. The Free plan always uses the "off" behavior, so tracking pauses at the 10,000-event limit. Upgrade to Pro or Scale to enable it.
Turning Pay-As-You-Go On
Open Usage settings
Go to Settings → Usage.
Find the Extras card
Scroll to the Extras section.
Toggle Pay-as-you-go
Switch Pay-as-you-go on. Only workspace owners and admins can change this setting.
Review the pricing
Open Pay as you go pricing to see the per-event-type rates before you enable it.
Overage Pricing
Event Overage Rates
Pro PlanOverage is charged per 100,000 events and varies by event type:
| Plan | Website Events (per 100K) | API Events (per 100K) | Proxy Events (per 100K) |
|---|---|---|---|
| Pro | $12 | $15 | $10 |
| Scale | $10 | $12 | $8 |
| Enterprise | $8 | $10 | $5 |
Each paid plan includes a generous free event quota before overage applies:
| Plan | Free Website Events | Free API Requests | Free Proxy Events |
|---|---|---|---|
| Pro | 100,000 | 50,000 | 100,000 |
| Scale | 1,000,000 | 500,000 | 1,000,000 |
Each event type is metered and billed separately based on its own overage.
Example Calculations
Pro Plan Overage:
- Free quota: 100,000 website events
- Actual usage: 250,000 website events
- Overage: 150,000 events
- Overage is billed in whole blocks of 100,000, rounded up, so 150,000 events count as 2 blocks
- Overage charge: 2 × $12 = $24.00
- Total bill: $20 + $24 = $44.00
Scale Plan Overage:
- Free quota: 1,000,000 website events
- Actual usage: 1,300,000 website events
- Overage: 300,000 events (3 units of 100K)
- Overage charge: 3 × $10 = $30.00
- Total bill: $90 + $30 = $120.00
Monitoring Your Usage
You can watch your usage at any time under Settings → Usage:
- The Usage Overview shows website events, first-party proxy usage, and any overage events with an estimated cost.
- The Limits and Quotas sub-page (Settings → Usage → Limits and Quotas) breaks down API key events, MCP requests, interview responses, and resource limits (domains, team members, agency clients).
If you're approaching your included quota with pay-as-you-go off, the Usage page surfaces a warning so you can enable it before tracking pauses.
Billing for Overages
When You're Charged
Overage charges appear:
- At the end of your billing cycle
- On your regular invoice
- As a separate line item
- With a detailed breakdown by event type
Invoice Details
Your invoice shows something like:
Zenovay Pro Plan - Monthly $20.00
Website Event Overage (150,000 events) $24.00
---------------------------------------------------
Total $44.00
Payment Method
Overages are charged to your default payment method, the same card as your subscription. Update it under Settings → Billing if needed.
Comparing Options
When to Use Each
| Situation | Best Option |
|---|---|
| Predictable traffic | Pay-as-you-go off (stop at limit) |
| Occasional spikes | Pay-as-you-go on |
| Consistent growth | Upgrade to a higher tier |
| Large campaigns | Upgrade to a higher tier |
Cost Comparison Example
For 250,000 website events/month:
| Option | Monthly Cost |
|---|---|
| Pro + Overage | $20 + $24 (150K overage, 2 blocks) = $44 |
| Scale Plan | $90 (with 1M free events) |
Recommendation: Pro with pay-as-you-go is cost-effective until you consistently exceed your included quota by a wide margin, at which point moving up to Scale becomes the better value.
Enterprise Flexibility
Enterprise PlanEnterprise accounts get custom pricing tailored to your volume:
- Volume-based discounts on overage rates
- Custom event pricing and committed terms
- Annual billing options
Contact for Enterprise
For Enterprise pricing:
- Email: [email protected]
- Schedule a call
- Discuss your specific needs
Best Practices
Monitor Regularly
- Check usage in Settings → Usage
- Review trends across billing cycles
- Plan for seasonal growth
Budget Planning
- Estimate your monthly event volume
- Choose the plan whose included quota best fits your baseline
- Enable pay-as-you-go to cover occasional spikes without interruption
Optimize Usage
- Filter bot traffic
- Exclude internal IPs (per-domain settings, under Exclusions)
- Track essential pages and events only
FAQ
When do overages get charged?
At the end of your billing cycle, on your regular invoice, as a separate line item.
Can I disable overages?
Yes. Turn pay-as-you-go off in Settings → Usage and tracking will stop at your plan limit instead of billing for extra usage.
What's the cheapest way to handle occasional spikes?
Enable pay-as-you-go. Events beyond your included quota are billed automatically at your plan's per-100K rate, so you only pay for what you use.
Can I get a refund on overages?
Generally no, but contact support if there's an issue (for example, a flood of bot traffic that should have been filtered).
Is there pay-as-you-go on the Free plan?
No. Free plans always stop at the 10,000-event limit. Upgrade to Pro or Scale to enable pay-as-you-go.