Short answer: you'll see an in-app warning at 80% of your monthly event cap, and a second one at 95%. When you actually hit the cap, one of two things happens depending on your plan — either tracking pauses for the rest of the cycle, or events overflow into pay-as-you-go billing.
The two modes
What happens at 100% depends on whether pay-as-you-go is turned on for your team.
Mode 1: Tracking pauses (Free, and any plan without pay-as-you-go)
When you hit 100% of your monthly cap:
- New events are rejected at the edge — the tracking endpoint returns a 429 and the event never enters your database, so it doesn't count, but it also doesn't appear in any report.
- Existing data stays accessible — historical events, dashboards, and exports all keep working.
- The cap resets at the start of your next billing cycle — the 1st of the month (UTC) for Free, your subscription anniversary for paid plans.
This is the default behavior on the Free plan, which has no overage billing.
Mode 2: Pay-as-you-go overage (Pro and Scale)
When pay-as-you-go is enabled and you cross your included monthly events:
- New events keep being collected — nothing is lost.
- Additional events are metered and billed at the published per-block rate on your next invoice (see pay-as-you-go pricing for the exact rate per plan).
- You enable or disable it any time in Settings → Usage, under the Extras / Pay-as-you-go toggle.
Notification timeline
Usage warnings appear as one-time in-app toasts on paid plans with pay-as-you-go enabled. Each warning fires once per resource, per billing period.
| When | What happens |
|---|---|
| 80% of cap | In-app toast: you're at 80% of your monthly events |
| 95% of cap | A second, more urgent in-app toast |
| 100% of cap | Tracking pauses, or events overflow into pay-as-you-go billing (depending on your plan) |
| Cycle reset | Warnings clear, the new period starts at 0 |
Warnings reset on the first day of each calendar month (UTC). They're part of the dashboard UX and can't be turned off.
Plan caps (current)
| Plan | Monthly events |
|---|---|
| Free | 10,000 |
| Pro | 10,000 included (volume-based — check your plan) |
| Scale | 10,000 included (volume-based — check your plan) |
| Enterprise | Custom |
Pro and Scale start from a 10,000-event base and scale with the volume you choose; see usage-based pricing for how that works.
What to do if you keep hitting the cap
- Upgrade — usually cheaper than the overage charges if you consistently exceed the cap.
- Trim what you track — turn off outbound-link tracking if you don't analyze it.
- Exclude noisy paths — open your website's settings and use the Exclusions tab to skip traffic you don't need to measure (for example internal or admin paths).