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Understanding Subscription Tiers

Complete guide to Zenovay's subscription plans, features, and how to choose the right tier for your needs. Learn about pricing in this getting started guide.

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Zenovay offers four subscription tiers designed to scale with your business. This guide helps you understand each plan and choose the right one.

Plan Overview

FeatureFreeProScaleEnterprise
Monthly Events10,000Volume-based (from 50K)Volume-based (from 100K)Custom
Daily Events350No daily capNo daily capNo daily cap
Websites1510Unlimited
Team Members2525Unlimited
Data Retention1 year2 years4 yearsCustom
SupportTicketTicketPriorityPriority

On Pro and Scale you pick your monthly event volume, and the price scales with it (see Pricing below). Pro scales up to 10M events/month, Scale up to 25M.

Free Plan

Perfect for personal projects, blogs, and getting started with analytics.

Included Features

  • 10,000 events/month: Page views, clicks, and custom events (up to 350 events/day)
  • 1 website: Track a single domain
  • 2 team members: Collaborate with one other person
  • 1-year data retention: Full year of analytics
  • Core analytics: Visitors, page views, sources, geography
  • 3D Globe: Interactive visitor visualization
  • Real-time Live view: See current visitors

Best For

  • Personal blogs and portfolios
  • Side projects
  • Evaluating Zenovay before upgrading
  • Small websites with limited traffic

The Free plan has no credit card requirement. Use it as long as you need.

Pro Plan

Designed for growing businesses and professionals who need more insights.

All Free Features Plus

  • Volume-based events: Choose a monthly volume starting at 50,000 events, scaling up to 10M
  • No daily event cap: Only the monthly volume applies
  • 5 websites: Track multiple domains
  • 5 team members: Larger team collaboration
  • 2-year data retention: Historical analysis
  • Session Replay: Watch visitor recordings (60-day retention)
  • Heatmaps: Click and scroll visualizations (60-day retention)
  • Error Tracking: JavaScript error monitoring
  • Performance Monitoring: Core Web Vitals
  • Goals & Funnels: Conversion tracking
  • First-party Tracking: Ad-blocker resistant
  • Data Export: CSV export and REST API access
  • Uptime Monitoring: Website availability and SSL alerts

Best For

  • Growing startups
  • Marketing teams
  • E-commerce sites
  • Professional bloggers
  • Small to medium businesses

Pricing

  • From $20/month at 50,000 events. The price scales with the monthly event volume you choose, up to 10M events.

Scale Plan

Built for larger organizations with advanced analytics needs.

All Pro Features Plus

  • Volume-based events: Choose a monthly volume starting at 100,000 events, scaling up to 25M
  • 10 websites: Manage extensive web properties
  • 25 team members: Large team collaboration
  • 4-year data retention: Long-term analysis
  • AI Insights: Automated anomaly detection
  • Query Studio: Write SQL against your analytics data
  • Natural Language Queries: Ask questions in plain English
  • Revenue Attribution: Track revenue by source
  • B2B Intelligence: Company identification
  • User Journeys: Path analysis
  • Agency Dashboard: Multi-client management
  • SSO: Single sign-on for your team
  • Priority Support: Faster response times

Best For

  • Mid-size companies
  • Multi-brand organizations
  • Marketing agencies
  • High-traffic websites
  • B2B companies

Pricing

  • From $90/month at 100,000 events. The price scales with the monthly event volume you choose, up to 25M events.

Enterprise Plan

Custom solutions for large organizations with specific requirements.

All Scale Features Plus

  • Custom event volume: Tailored to your traffic
  • Unlimited websites: Track everything
  • Unlimited team members: Entire organization
  • Custom data retention: Flexible retention options
  • White-label: Custom-branded dashboards
  • Dedicated Support: Named account manager
  • Custom Integrations: Tailored solutions
  • Advanced Audit Logging: Compliance features

Best For

  • Large enterprises
  • Agencies with many clients needing white-label
  • Regulated industries
  • Organizations needing custom data retention
  • High-security environments

Pricing

Custom pricing based on requirements. Contact Sales.

Feature Comparison

Analytics Features

FeatureFreeProScaleEnterprise
Real-time AnalyticsYesYesYesYes
3D GlobeYesYesYesYes
Traffic SourcesYesYesYesYes
Geographic DataYesYesYesYes
Device AnalyticsYesYesYesYes
Custom Date RangesYesYesYesYes
Data Export-YesYesYes
API Access-YesYesYes

Advanced Features

FeatureFreeProScaleEnterprise
Session Replay-YesYesYes
Heatmaps-YesYesYes
Error Tracking-YesYesYes
Performance Metrics-YesYesYes
Goals & Funnels-YesYesYes
First-party Tracking-YesYesYes
Uptime Monitoring-YesYesYes

AI & Intelligence

FeatureFreeProScaleEnterprise
AI Insights-YesYesYes
AI Assistant messages/day-2075300
Revenue Attribution-YesYesYes
Query Studio (SQL)--YesYes
Natural Language Queries--YesYes
B2B Intelligence--YesYes
Stealth Mode--YesYes
Agency Dashboard--YesYes

Team & Security

FeatureFreeProScaleEnterprise
Team Members2525Unlimited
Role-based AccessYesYesYesYes
SSO/SAML--YesYes
Audit Logs--YesYes
White-label---Yes
Dedicated Support---Yes

Choosing the Right Plan

Choose Free If

  • You're just starting out
  • You have a personal project
  • You want to test Zenovay
  • You have low traffic (<10K events/month)

Choose Pro If

  • You need session replay or heatmaps
  • You want longer data retention
  • You track multiple websites
  • You need to collaborate with a small team
  • You want error and performance monitoring

Choose Scale If

  • You have high traffic
  • You need AI-powered insights or SQL queries
  • You do B2B marketing
  • You track revenue
  • You have a large team or manage multiple clients

Choose Enterprise If

  • You need white-label dashboards
  • You require custom data retention
  • You're an agency with many clients
  • You need dedicated support
  • You have compliance requirements

Overage Handling

If you exceed your plan's event limit:

Free Plan

Events stop being recorded after the limit. Upgrade to continue tracking.

  • You're notified as you approach your limit
  • Events continue recording on pay-as-you-go billing
  • Overage is billed at your plan's per-event rate
  • You can raise your monthly volume at any time to avoid overage

Usage Alerts

Track your usage under Settings → Usage and get notified as you approach your plan's limits.

Next Steps

Related articles

  1. Subscription Plans Overview

    Complete overview of all Zenovay subscription plans, features, pricing, and how to choose the right plan for your needs.

  2. Upgrading Your Plan

    Step-by-step guide to upgrading your Zenovay subscription, including how billing works and what to expect. Learn about upgrade in this getting started guide.

  3. Free Tier Limitations

    Understand what's included in Zenovay's Free plan and its limitations to help you decide when to upgrade. Learn about free in this getting started guide.

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