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Pro Plan4 minutesIntermediate

Finding Sessions

Narrow down your session recordings by time range and search by visitor ID or page URL, and read the issue badges that flag errors and frustration.

session-replayfilteringsearch
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Pro Plan

The Sessions list gives you a focused toolbar to find the recordings that matter: a time-range selector, a search box, and per-session issue badges that highlight errors and frustration at a glance.

Open it from the Sessions tab inside a website's dashboard (Audience → Sessions), or from the standalone Sessions page in the sidebar.

Zenovay Sessions tab with date range and search filters.
Filter sessions by date range or search by visitor ID / URL at the top of the Sessions tab.

The Sessions Toolbar

The toolbar above the list has three controls:

ControlWhat it does
View toggleSwitch between Timeline, Cards, and Table layouts
Time rangeChoose how far back to look
SearchFind sessions by visitor ID or page URL

View Toggle

Pick the layout that suits how you're scanning:

  • Timeline — sessions grouped by day, newest first (the default)
  • Cards — a two-column grid with a preview placeholder per session
  • Table — a compact, sortable-feeling row layout for dense scanning

On phones the list opens in Cards view by default.

Time Range

Filter the list to a look-back window:

RangeSelection
TodayCurrent day
YesterdayPrevious day
Last 7 daysWeek view
Last 14 daysTwo weeks
Last 30 daysMonth view
Last 90 daysQuarter view
Last 6 monthsHalf-year view

How far back you can look depends on your plan, because recordings are deleted once they pass your replay retention window:

PlanReplay look-back
FreeNo session replay
Pro60 days
Scale120 days
Enterprise180 days

Ranges beyond your plan's window stay visible with a lock icon. Selecting one opens an upgrade prompt rather than returning empty results.

Searching Sessions

The search box matches against two fields:

  • Visitor ID — the short identifier shown on each session (the last 8 characters)
  • Page URL — the page the session started on

Type any part of a visitor ID or a URL path and the list filters instantly as you type. For example, typing checkout surfaces sessions that started on a URL containing "checkout", and typing the tail of a visitor ID jumps straight to that person's recordings.

Info

Search is a simple text match on visitor ID and starting URL. There is no field-query syntax, boolean operators, or saved-segment system in the Sessions list today. To analyze behavior across many sessions, use the dashboard's Heatmaps, Journeys, and Insights tabs.

Reading the Issue Badges

Every session in the list carries badges that flag problems, so you can spot the recordings worth watching without opening each one:

BadgeMeaning
Error countThe session recorded one or more JavaScript errors
FrustrationThe session showed frustration signals such as rage clicks

Sessions with issues are subtly highlighted in every view (a red dot on the timeline, a tinted card border, an icon in the table). The stats grid at the top of the page summarizes the current range: total sessions, average duration, sessions with errors, and rage clicks.

Tips

Start Wide, Then Narrow

  1. Pick a time range that covers the period you care about.
  2. Scan the issue badges and the stats grid for the kinds of sessions you want.
  3. Use the search box to zero in on a specific URL or visitor.

Follow the Errors

The sessions with errors stat and the per-row error count are the fastest way to find broken experiences. Sort your attention toward the highlighted sessions first.

Use the Right Surface for the Job

Session replay is for watching individual journeys. For aggregate behavior, pair it with:

  • Heatmaps — where visitors click, move, and scroll
  • Journeys — the paths visitors take through your site
  • Insights — automatic findings across your traffic

Next Steps

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