Enterprise Features Overview

Enterprise Plan

Zenovay Enterprise provides advanced features for large organizations, agencies, and businesses with specific security, compliance, and customization needs.

Enterprise Features

Security & Authentication

Feature	Description
SAML 2.0 SSO	Single sign-on with your IdP
OAuth/OIDC	Alternative SSO protocols
Enforced SSO	Require sign-in through your IdP for a verified domain
Two-Factor Authentication	TOTP and passkeys (WebAuthn) for individual accounts

White-Label & Branding

Feature	Description
Custom Domain	your-analytics.yourdomain.com
Remove Branding	No Zenovay logos
Custom Colors	Match your brand
Custom Logo	Use your own logo
Company Name	Display your company name

Data & Compliance

Feature	Description
Extended Retention	4 years base, custom available
EU Data Residency	Primary database hosted in Frankfurt (eu-central-1)
Advanced Audit Logs	Detailed activity tracking
Custom DPA	Tailored data processing agreement

Zenovay's primary database runs in the European Union (Frankfurt). Payments are handled by Stripe (PCI DSS Level 1), and our infrastructure providers (Cloudflare, Supabase) maintain SOC 2 Type II certifications. Zenovay itself is not SOC 2, ISO 27001, HIPAA, or PCI DSS certified — see our security page for the full posture.

Scale & Performance

Feature	Description
Unlimited Websites	No limits
Unlimited Team Members	No limits
White-Label Agency Clients	5 included, more available

Support & Services

Feature	Description
Dedicated Account Manager	Named point of contact
Priority Support	Faster response times
Implementation Help	Guided setup assistance
Quarterly Reviews	Business reviews

Enterprise vs Scale

Feature	Scale	Enterprise
Websites	10	Unlimited
Team Members	25	Unlimited
White-Label Agency Clients	3	5 (base)
SSO/SAML	✓	✓
White-Label Branding	✗	✓
Custom Domain	✗	✓
Data Retention	4 years	Custom
Advanced Audit Logs	✓	✓
Dedicated Support	✗	✓
Custom DPA	✗	✓

Common Use Cases

Large Organizations

For companies with:

• Many analytics users across departments
• Compliance and governance requirements
• An existing IdP (Okta, Azure AD)

Benefits:

• Centralized authentication via SSO
• Team-level access control
• Detailed audit trails
• Custom retention policies

Marketing Agencies

For agencies with:

• Multiple client accounts
• White-label requirements
• A team working across clients

Benefits:

• White-label dashboards
• Per-client branding
• Agency overview dashboard

Regulated Industries

For finance, healthcare, and government teams that need:

• EU data residency
• Extended retention and audit history
• A tailored Data Processing Agreement

Benefits:

• Primary data stored in the EU (Frankfurt)
• Detailed audit logs
• Custom data processing agreement
• Cookieless, privacy-first tracking by default

Getting Started with Enterprise

Contact Sales

1. Go to zenovay.com/enterprise
2. Fill out the contact form
3. Schedule a demo call
4. Discuss your requirements

What to Prepare

Before your call, consider:

• Number of users needed
• SSO provider (Okta, Azure AD, etc.)
• Compliance requirements
• White-label needs
• Data retention needs

Implementation Process

Week 1: Discovery & Planning
├── Requirements gathering
├── Technical assessment
└── Implementation plan

Week 2-3: Configuration
├── SSO setup
├── Branding configuration
├── Team structure setup
└── Data migration (if needed)

Week 4: Testing & Training
├── User acceptance testing
├── Admin training
├── User onboarding
└── Go-live

Ongoing: Support & Optimization
├── Dedicated account manager
├── Quarterly reviews
└── Continuous improvement

Enterprise Security

Authentication Options

Method	Best For
SAML 2.0	Enterprise IdP integration
OAuth/OIDC	Modern cloud identity
Email + Password	Standard sign-in

Account Security

Control	Description
Two-Factor Authentication	TOTP and passkeys (WebAuthn) per account
Enforced SSO	Require IdP sign-in for a verified domain

Audit & Compliance

Feature	Details
Audit Log Retention	Extended (custom)
Audit Trail	Track who accessed what and when
EU Data Residency	Primary database in Frankfurt (eu-central-1)
Custom DPA	Tailored data processing agreement

Enterprise Pricing

Custom Pricing

Enterprise pricing is based on:

• Number of tracked websites
• Data volume
• Feature requirements
• Support level needed

What's Included

All Enterprise plans include:

• All Scale features
• SSO integration
• White-label option
• Dedicated support
• Custom onboarding
• Annual contract options

Contact for Quote

For pricing:

1. Schedule a call with sales
2. Discuss requirements
3. Receive a custom proposal
4. Negotiate terms

Enterprise Support

Support Channels

Channel	Notes
Email	Priority queue
Account Manager	Named point of contact
Video Call	Scheduled

Dedicated Account Manager

Your account manager:

• Named point of contact
• Quarterly business reviews
• Proactive optimization
• Escalation path

Training Options

Option	Description
Admin Training	SSO, security, management
User Training	Dashboard, reports, features
Developer Training	API, integrations
Custom Training	Your specific needs

Migration to Enterprise

From Scale Plan

Upgrade path:

1. Contact your account manager or sales
2. Review new requirements
3. Sign the enterprise agreement
4. Configure new features
5. No data migration needed

From Other Analytics

Migration assistance:

1. Historical data import
2. Goal recreation
3. User migration
4. Parallel running period

Enterprise FAQ

Minimum Commitment?

Annual contracts are standard, with multi-year available at a discount.

Can We Try Enterprise Features?

Enterprise trials are available for qualified organizations — ask sales.

How Long to Implement SSO?

Typically 1-2 weeks with IT coordination.

Is White-Label Extra?

Included in the Enterprise plan.

Next Steps

• Set up SAML SSO
• Configure white-label
• Agency dashboard
• Contact sales: [email protected]