The audit log records the significant administrative actions taken in your Zenovay workspace, so you can see who did what and when. It is useful for security reviews, change tracking, and internal compliance.
What Gets Logged
The audit log captures workspace-level actions, including:
| Area | Examples |
|---|---|
| Authentication | Login attempts, sign-ups, sign-outs, password changes, password reset requests |
| Team | Member invited, joined, removed, role changed, invitation revoked |
| Websites | Website added, removed, settings changed, tracking code regenerated, domain changed |
| Goals & funnels | Created, updated, deleted |
| API keys | Created, deleted, regenerated |
| Subscription & billing | Plan changed, subscription updated or cancelled, billing portal accessed |
| Data | Data exports, account deletion |
| Tracking config | Path and IP exclusion rules added or removed |
| Agency & white-label | Client created, websites assigned, white-label settings updated |
Each entry records the action, the team member who performed it, the affected resource, the status (success or failure), and the timestamp.
Accessing the Audit Log
- Go to Settings → Security → Audit log.
- The most recent entries appear first.
- Use the search box and filters to narrow the list.
The log is workspace-wide, so it shows actions from every member of the current team.
Filtering the Log
You have three controls above the list:
| Filter | Options |
|---|---|
| Search | Matches the action name, the module, the member's email, and the detail summary of the loaded entries |
| Action type | Narrow to a single action (for example, only role changes) |
| Date range | All time, last 7 days, last 30 days, or last 90 days |
The date range fetches the matching entries from the server; search and action type filter the entries already loaded on the current page.
Reading an Entry
Each row shows:
- The action (for example, "Member role changed")
- The module the action relates to (for example, Team, Website, or API key)
- The team member who performed it
- A short detail summary where one is available (for example, an old value and a new value, or the affected email or domain)
- The date and time
If an action failed, the row shows a short error message under its details. The status of every action (success or failure) is also recorded and included in the CSV export.
For privacy reasons, the IP address associated with each event is stored as a one-way hash, not in plain text.
Exporting the Log
Pro PlanYou can export the audit log as a CSV file on the Pro plan and above.
- Open Settings → Security → Audit log.
- Click Export.
- Choose a date range. The available ranges depend on your plan:
- Pro: up to 90 days
- Scale: up to 180 days
- Enterprise: up to 365 days
- Click Export to download the CSV.
The CSV includes these columns:
Date,Time,Action,User Email,Status,Details,IP Address
01/15/2026,14:45:32,Goal created,[email protected],success,Domain: marketing.company.com,
Info
The IP Address column contains the hashed value that Zenovay stores, not a readable IP. This keeps the export usable for change tracking while protecting personal data.
Compliance Use Cases
The audit log helps you document:
- Access and change management: who added or removed members, changed roles, or regenerated keys
- Data handling: when data was exported and by whom
- Internal audits: a dated record of administrative actions across the workspace
Best Practices
| Frequency | What to review |
|---|---|
| Weekly | Role and permission changes, new API keys |
| Monthly | A broader scan of website and settings changes |
| Quarterly | Export the log for your records before a compliance review |
Things worth watching for:
- Unexpected role changes or new team members
- API keys created or regenerated outside a known change
- Repeated failed login attempts on your accounts
Troubleshooting
Entries not appearing
- Some actions can take a moment to show up. Refresh the page.
- Check the date range and action-type filters, and clear the search box.
- Confirm you are viewing the correct workspace.
Export button is unavailable
CSV export requires the Pro plan or above. On the Free plan you can view the log but not export it.
Export returns nothing
Narrow the date range and try again, and make sure entries exist for the selected window.