After installing the Zenovay tracking script, it's important to verify that everything is working correctly. This guide shows you multiple ways to confirm your installation.
Method 1: Live View Check
The easiest way to verify tracking:
Open Your Dashboard
Log in to app.zenovay.com, open Domains, and select your website to open its dashboard.
Go to the Live View Tab
In the sidebar under Audience, open the Live View tab.
Visit Your Website
Open your website in a new browser tab (preferably in incognito mode).
Watch for Your Visit
Within seconds, you should see your visit appear in Live View with your location.
If you see your visit appear, your tracking is working correctly!
Method 2: Browser DevTools
For a more technical verification:
- Open your website in Chrome, Firefox, or Edge
- Press F12 to open Developer Tools
- Go to the Network tab
- Refresh the page
- Filter by typing "zenovay"
You should see requests like:
z.js— the tracking script loading- A request to
/e— page view events being sent to Zenovay
Check Response Codes
Look for HTTP 200 or 204 response codes. These indicate successful tracking requests.
Method 3: Debug Mode
Enable debug mode to see tracking activity in the browser console:
<script
defer
src="https://api.zenovay.com/z.js"
data-tracking-code="YOUR_TRACKING_CODE"
data-debug="true"
></script>
With debug mode enabled:
- Open your website
- Open the browser console (F12 → Console tab)
- You'll see
[Zenovay]-prefixed messages as the tracker initializes and sends your first page view
Method 4: Analytics Tab
After a few page views:
- Open your website's dashboard from Domains
- Open the Analytics tab (under Behavior in the sidebar)
- Check for data in the visitor chart
- Look for entries in "Top Pages" and "Countries"
Analytics data may take a few minutes to appear as it's processed in batches.
Verification Checklist
Use this checklist to ensure everything is set up correctly:
- Tracking script is in the
<head>section of your HTML - Tracking code matches what's in your dashboard
- No JavaScript errors in browser console
- Network requests to Zenovay are succeeding (200/204 status)
- Live View shows your test visits
- Analytics tab shows data after a few minutes
Common Issues
Script Not Loading
Content Security Policy
If your site uses CSP headers, ensure api.zenovay.com and *.zenovay.com are allowed in your script-src and connect-src directives.
Visits Not Appearing
Possible causes:
- Ad blocker enabled: Try in incognito without extensions
- Wrong tracking code: Double-check it matches your dashboard
- Localhost testing: By default, localhost visits aren't tracked. Add
data-allow-localhost="true"to the script tag to enable them while testing locally. - Cached page: Clear your browser cache and try again
Data Delays
Analytics data is processed every few minutes. If you don't see data immediately:
- Wait 5-10 minutes
- Refresh your dashboard
- Check Live View (it's real-time)
Testing from Different Locations
To verify geographic tracking:
- Use a VPN to connect from different locations
- Check Live View to see different countries appearing
- Open the Globe tab to see visitor markers worldwide
Next Steps
Now that tracking is verified: